Frequently Asked Questions
1. Who should attend this conference?
All are welcome at the 2025IITC! Conversations will be focused on marketing, development, leadership and partnership in the Indigenous tourism industry at all levels of market readiness. Join us to learn from Indigenous tourism operators around the world with real-life experiences in a variety of tourism sectors.
2. Why should I attend this conference?
IITC is the largest Indigenous tourism conference in the world. Learn about the latest trends in the industry, new research in the field, and network with Indigenous operators, partners, funding agencies and experts. The event will also showcase Indigenous culture from across Canada through performances, cultural experiences and the ITAC National Awards Gala.
3. Is there any support available to help with tickets and travel?
At this time, ITAC does not have any financial support for #2025IITC.
4. I am GST exempt, can you remove the tax for me?
We are unable to remove the GST from tickets. If your business is exempt, you must submit your receipts to your accounting department for processing.
5. Registering on behalf of someone else
We understand that there are situations where you may need to register on behalf of someone. In these cases, please use the attendee’s email address. If you use an alternate email – such as your own, this may prevent the ticket owner from being able to access their portal or tickets.
6. Can I transfer my ticket?
Yes, you are able to transfer the ticket through your attendee portal. When you login and access your attendee portal using your login credentials, please follow these steps:
- Click Purchases on the left hand side of the screen
- Click on the event 2025 International Indigenous Tourism Conference, a new space will open up on the right hand side of the screen.
- Review the tickets on your order and scroll the screen a little bit to right and click Transfer
- Enter the details for the new ticket holder
7. What is the PheedloopGo App?
The PheedloopGo App will be your conference guide to #2025IITC. As we move towards being more sustainable and environment friendly, we are reducing our printing footprint. The app will contain information on sessions, speakers, sponsors, vendors, important notifications and allow you to message other conference attendees. We suggest you download the app ahead of the conference and explore the features.
8. What language will the conference be delivered in?
Content will be delivered in English and French with support from Interprefy, cutting-edge AI technology that provides real-time translated speech.
To access Interprefy during the event, you will need to download the app on your mobile device and bring a pair of personal headphones. We will provide more instructions on how to use Interprefy closer to the conference as well as during the conference.
9. What are the Cultural Tours?
We are still curating the tours for next February, and will send registered individuals who purchased conference tickets with Cultural Tours info when it is available. All tours will take place on Tuesday February 25, 2025.
Tour selection WILL NOT PERMITTED on the day of, and must be pre-selected
10. Can I speak at the conference?
We are accepting proposals. If you feel like you, or know someone who can contribute their knowledge and experience, apply under the “Speakers” tab.
11. Can I be a craft vendor at the conference?
We will be accepting vendor applications soon, and they will be on a first come basis. Registration will be found under “Get Involved” when it is active.
12. Will I be able to attend the conference if I am a craft vendor?
No. As a vendor of the conference, you will not have access, or be permitted to attend any of the conference sessions or events, unless a ticket is purchased.
13. I don’t have a promo or discount code, can I still check out?
If you do not have a promo code, please leave that field blank. You will not have any issues checking out if the promo field space is empty. If you are having issues checking out, please look at each of you tickets for the following:
- Blue background behind entries – if you notice a blue background behind any information you have entered like your name, your email address, organization, position or any other details please delete that field and type your answer in. You cannot use any autofill or Auto populate function as the system will represent this as an error and prevent you from checking out.
- Answer all mandatory questions. Some tickets will have survey questions in the ticket you must answer these questions that are marked with a red asterisk.
14. What is the Opening Reception?
Not to be missed, the opening reception takes place on February 25, 2025, and features local entertainment, networking and a menu of specially curated Indigenous cuisine. Additional guest tickets are also available to be purchased.
15. What is the Gala Event?
The gala event takes place on the evening of February 27, 2025 It will include entertainment, awards and dinner. Additional guest tickets are also available to be purchased.
16. Can I nominate someone for an award?
Yes! We encourage you to nominate Indigenous businesses across the categories – these businesses will be celebrated as the best of the best! Watch for more information about how to nominate coming soon.
17. I’m getting an error message when registering for multiple tickets.
When registering for more than one ticket, you will need to input a different name and email address for each ticket. The system will recognize when you try to use the same email for multiple tickets, and will give an error message.
18. What is The Original Original Accredited Member Ticket?
As a benefit of The Original Original (TOO) Accreditation Program, TOO members can attend #2025IITC for the special member-only price of $750. Members will receive the code by email and can reach out to the ITAC team if they have missed it. Tickets are subject to taxes and cannot be combined with other discounts. Use of this coupon code will be monitored and cannot be redistributed to delegates outside your business.
Not a member? Learn more about The Original Original here.
19. Where can I learn more about the Terms and Conditions, and the cancellation policy?
The Terms & Conditions are outlined during the registration process by clicking the button under the checkout box. If you missed viewing this during registration, you can find them here.
Still have questions? Reach out to events@indigenoustourism.ca